Help and contact

Answers to what people ask most, and a way to reach a person on staff.

Playing

How do I get on a Battle Night?

Make a player profile, pass the readiness test with your own AI tool, then apply from Player HQ. Staff pick each card and send invites.

My workspace won't start

Run the readiness test again from Settings, Your AI tools. If it fails on battle night, staff see it in the control room and replace the workspace before the reveal.

I can't make my battle

Tell staff as early as you can using the form below. A reserve gets your slot, and it doesn't count against you for the next one.

I think my score is wrong

Appeal from your results page within 24 hours. A person on staff who didn't run your battle reviews it.

Watching

Do I need an account to watch?

No. Watching is free on buildwars.ai and YouTube. Chat, cheers, predictions and votes need a free account.

Someone is being abusive in chat

Use the flag next to the message. Moderators see reports in real time during a battle.

Privacy and account

Do you see my AI login?

Never. You sign in inside your own workspace and we don't see, proxy, log or store it.

How do I delete my account?

Settings, Sign out and delete. It takes effect right away.

Also see rules and scoring, the privacy policy and the status page.